Privacy Policy

1. Introduction

EzUGC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and profile details
• Payment Information: Billing details and payment method (processed securely through our payment providers)
• Content: Images, videos, scripts, and other content you upload
• Communications: Messages you send to us or through the platform

2.2 Information Collected Automatically

• Usage Data: Features used, content created, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed
• Cookies: Session cookies and preference settings

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process your transactions and manage subscriptions
• Generate AI content based on your inputs
• Improve and personalize your experience
• Communicate with you about updates and support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest.

Content you create is stored in secure cloud storage (Supabase) with access controls and regular security audits.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate the Service (e.g., payment processors, cloud storage)
• AI Providers: OpenAI and Captions AI for content generation (only necessary data is shared)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Your Rights and Choices

You have the right to:

• Access and download your personal information
• Correct or update your information
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability

To exercise these rights, please contact us at support@ezugc.ai.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. Content you create is retained until you delete it or close your account.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings, but some features may not function properly without them.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: