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After inputting a script, talking head videos take between 2-10 minutes to process. AI hook videos take between 5-10 seconds. Custom avatars can take up to 1 hour to train.

Yes, EzUGC allows you to hold, showcase and even consume your product. Once created, you can make videos in minutes using standard templated videos. This feature is available for PRO and enterprise plan users.

Yes, because the video has already been generated, and we allow you to preview the script beforehand to avoid mistakes. However, if the issue is due to a system error, we will refund the credit back to your account.

While EzUGC focuses on fast video production, if you encounter delays exceeding 10 minutes for talking head videos, please contact support. During peak hours, generation can take up to double the time stated.

You can upgrade your plan at any time during your account settings. Your current credits will be rolled over into your new plan. Upgrading will initiate a new billing cycle.

EzUGC offers a cancel-at-any-time plan. You can cancel through the subscription tab. Upon cancellation, your subscription remains active until the end of the current billing cycle.

No, there are no limitations. You own all of your creatives, even after your plan ends, and can use them across any channel without restrictions. All stock footage is royalty-free.

We don't offer a free trial at the moment, but you can still try EzUGC with confidence. If you sign up and decide it's not the right fit before using your subscription, we'll happily refund you—no questions asked.

Yes, we do. For full details, please refer to our refund policy. We offer a 14-day money back guarantee if you are not satisfied.